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About Ideali
- What is Ideali 1 min read
- Why Ideali is different 3 min read
- Who can use Ideali? 1 min read
- $0 Platform fees 3 min read
- Payouts and instant payouts, how you get paid 5 min read
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Getting started with Ideali
- Creating your Ideali account 2 min read
- Setting up your organization profile 1 min read
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Dashboard
- Navigating your Ideali dashboard 4 min read
- Viewing and managing notifications 2 min read
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Campaign Management
- Creating a donation campaign 2 min read
- Customizing your thank you email 2 min read
- Managing your campaign after publishing 3 min read
- Share your campaign 2 min read
- Duplicating or cloning your campaign 2 min read
- Managing your archived campaigns list 2 min read
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Finances & Payments
- Setting up your payment account 3 min read
- Preset donation amounts, fixed & recurring 2 min read
- Viewing and filtering payments 2 min read
- Payment methods accepted on Ideali 2 min read
- Why payments fail and how to fix them 2 min read
- Managing your donors list 2 min read
- Managing recurring donations 2 min read
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Tap to pay
- What is tap to pay 2 min read
- Setting up Ideali tap to pay 2 min read
- Tap to pay troubleshooting 3 min read
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Integration & Embeds
- Embedding your donation campaign in WordPress 2 min read
- Connecting quickBooks in Ideali 2 min read
- Connecting constant contact in Ideali 1 min read
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Account Management
- Sub profiles to manage multiple campaigns 2 min read
- Setting up roles & users 3 min read
- Securing your Ideali account 2 min read
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Memberships
- Creating and managing membership types 5 min read
- Managing members profiles 2 min read
- Reviewing pending membership 3 min read
- Membership payments and invoices 3 min read
- Membership Custom Lists 3 min read
- Documents 3 min read
- Member Alerts 4 min read
- How to Share a Membership Type 2 min read
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Ideali for Donors
- Make a donation through Ideali 3 min read
- Optional donor tips 1 min read
- Make a recurring donation 1 min read
- Your donation receipt 2 min read
- How to Register for a Membership 3 min read
- Using the Member Portal 3 min read
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Events & Tickets
- Getting Started with the Events Module 5 min read
- Creating an Event with the Event Wizard 8 min read
- Adding Sessions with the Session Wizard 6 min read
- Creating and managing Event Venues 2 min read
- Event payments and invoices 4 min read
- Payment processor fees 3 min read
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AI & Tools
- Using the AI description and banner generator 4 min read
- Building custom forms 4 min read
- Search custom form answers with Advance Search 3 min read
- Save and reuse searches with Templates 3 min read
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Auctions
- Getting Started with the Auction Module 5 min read
- Creating an Auction with the Auction Wizard 6 min read
- Monitoring and Sharing Your Auction 3 min read
- Managing Bidders 2 min read
- Editing, Cancelling, Archiving and Deleting an Auction 3 min read
- How Bidding Works for Supporters 3 min read
$0 Platform Fees on Donations and Memberships
Ideali does not charge platform fees on donations or memberships. That means Ideali does not take a percentage of the money you raise, so your cause keeps more of it.
Only standard payment processing fees may apply through the payment provider for handling transactions. Events is priced separately. Contact us for Events pricing.
Paid Directly to Your Bank
Payments go straight to your organization’s own Stripe account, and Ideali never holds your funds. Stripe then pays them out to your bank account:
- Card, Apple Pay and Google Pay — Can reach your bank within 24 hours, usually within minutes, with Stripe Instant Payouts.
- ACH and PAD bank payments — Paid out once they clear, typically in 4–5 business days.
- Without Instant Payouts — Paid out on your Stripe payout schedule, usually 2–3 business days.
Note: Instant Payouts are available to eligible Stripe accounts and include a Stripe fee (currently 1.5% in the US and 1% in Canada), paid by your organization. New accounts may need to meet Stripe’s eligibility requirements first, and a new account’s first payout can take 7–14 days. Learn more about instant payouts.
Donations, Memberships and Events in One Place
Run all your fundraising and supporter activity from one dashboard:
- Donations — Launch campaigns and collect one-time and recurring donations. Learn more.
- Memberships — Sell membership plans with monthly, annual or lifetime billing, and keep members engaged with alerts, documents and a member portal. Learn more.
- Events — Sell tickets with ticket tiers, early-bird pricing and QR e-tickets, and manage sessions and venues. Learn more.
Secure, PCI-Compliant Payments
Every payment is processed through Stripe, a PCI-DSS Level 1 certified payment provider, the highest level of security certification in the payments industry. Card details are entered in Stripe’s secure payment fields and are never stored by Ideali, and payment and personal data are protected with 256-bit encryption. This gives your supporters confidence that their information is safe, and means your organization does not have to handle sensitive card details itself.
Your organizer account is protected too, with two-factor authentication and new sign-in alerts.
Optional Tips
Supporters may optionally leave a tip when donating or joining a membership to support the Ideali platform. Tips are completely voluntary and are not offered on event ticket purchases.
AI-Powered Content Creation
Ideali includes AI tools to help you build your campaign, membership and event pages faster, including:
- AI-generated descriptions
- AI-generated banners
- Content suggestions
Multiple Banner Options
You can:
- Upload your own image
- Choose a free high-quality photo from the built-in Unsplash library
- Generate an AI banner
Fast, Flexible Checkout
Supporters can pay in USD or CAD using:
- Apple Pay
- Google Pay
- Credit cards
- Debit cards
- ACH bank transfer (US)
- PAD pre-authorized debit (Canada)
- Check or cheque
See all payment methods accepted on Ideali.
Tap to Pay
Turn your phone into a point of sale with the Ideali Tap to Pay app, and accept in-person donations and membership payments anywhere. Learn about Tap to Pay.
Built-In Integrations
- QuickBooks — Sync donation and membership payments to your accounts. Learn more.
- Constant Contact — Sync donors and members to your email lists. Learn more.
- WordPress — Embed your campaigns on your website with the Ideali Donate plugin. Learn more.


