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About Ideali
- What is Ideali 1 min read
- Why Ideali is different 3 min read
- Who can use Ideali? 1 min read
- $0 Platform fees 3 min read
- Payouts and instant payouts, how you get paid 5 min read
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Getting started with Ideali
- Creating your Ideali account 2 min read
- Setting up your organization profile 1 min read
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Dashboard
- Navigating your Ideali dashboard 4 min read
- Viewing and managing notifications 2 min read
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Campaign Management
- Creating a donation campaign 2 min read
- Customizing your thank you email 2 min read
- Managing your campaign after publishing 3 min read
- Share your campaign 2 min read
- Duplicating or cloning your campaign 2 min read
- Managing your archived campaigns list 2 min read
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Finances & Payments
- Setting up your payment account 3 min read
- Preset donation amounts, fixed & recurring 2 min read
- Viewing and filtering payments 2 min read
- Payment methods accepted on Ideali 2 min read
- Why payments fail and how to fix them 2 min read
- Managing your donors list 2 min read
- Managing recurring donations 2 min read
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Tap to pay
- What is tap to pay 2 min read
- Setting up Ideali tap to pay 2 min read
- Tap to pay troubleshooting 3 min read
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Integration & Embeds
- Embedding your donation campaign in WordPress 2 min read
- Connecting quickBooks in Ideali 2 min read
- Connecting constant contact in Ideali 1 min read
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Account Management
- Sub profiles to manage multiple campaigns 2 min read
- Setting up roles & users 3 min read
- Securing your Ideali account 2 min read
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Memberships
- Creating and managing membership types 5 min read
- Managing members profiles 2 min read
- Reviewing pending membership 3 min read
- Membership payments and invoices 3 min read
- Membership Custom Lists 3 min read
- Documents 3 min read
- Member Alerts 4 min read
- How to Share a Membership Type 2 min read
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Ideali for Donors
- Make a donation through Ideali 3 min read
- Optional donor tips 1 min read
- Make a recurring donation 1 min read
- Your donation receipt 2 min read
- How to Register for a Membership 3 min read
- Using the Member Portal 3 min read
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Events & Tickets
- Getting Started with the Events Module 5 min read
- Creating an Event with the Event Wizard 8 min read
- Adding Sessions with the Session Wizard 6 min read
- Creating and managing Event Venues 2 min read
- Event payments and invoices 4 min read
- Payment processor fees 3 min read
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AI & Tools
- Using the AI description and banner generator 4 min read
- Building custom forms 4 min read
- Search custom form answers with Advance Search 3 min read
- Save and reuse searches with Templates 3 min read
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Auctions
- Getting Started with the Auction Module 5 min read
- Creating an Auction with the Auction Wizard 6 min read
- Monitoring and Sharing Your Auction 3 min read
- Managing Bidders 2 min read
- Editing, Cancelling, Archiving and Deleting an Auction 3 min read
- How Bidding Works for Supporters 3 min read
Before creating any campaign or membership, you need to set up a payment account so you can receive donations and membership payments. Ideali uses Stripe to process payments, and you complete the whole Stripe setup right inside your Ideali dashboard.
Create Your Payment Account
- Log in to your Ideali Organizer Dashboard.
- Go to Settings.
- Click Payment Account.
- Click Add.
- Enter an Account Name and select your Payment Currency (USD or CAD).
- Under Complete your Stripe account setup, click Add information.
Note: Ideali supports payments in USD and CAD. The currency you choose here is the currency donors and members pay in for every campaign or membership that uses this account. If you want to collect in both currencies, create a separate payment account for each.

Complete Your Stripe Account Setup
The Stripe setup form opens on the same page. Fill in each section and click Continue to move to the next one. The sections you see may vary slightly depending on your country and business type.
1. Business type
Choose your business location and business type.

2. Personal details
Enter the account representative’s legal name, email address, job title, date of birth, home address, and phone number. Stripe uses this to verify your identity, so enter your name exactly as it appears on your government-issued ID.

3. Business details
Select your industry, enter your website, and write a short description of how you collect money, such as donations or memberships.

4. Bank details
Add the bank account where you want your funds paid out.

5. Public details
Set your statement descriptor, which is the name people see on their bank or card statement, and add a customer support phone number.

Tip: Use your organization’s name or website as the statement descriptor. People are less likely to dispute a charge they recognize.
6. Fraud protection
Choose your Stripe Radar plan. You can continue with the included baseline protection (Lite) or choose a paid plan.

7. Tax calculation (optional)
Opt in to Stripe Tax, or click Not right now to skip this step.

8. Review and submit
Check your information and use Edit to fix anything. When everything is correct, click Agree and submit.

Save Your Payment Account
- After you submit, you will see Stripe Account Connected along with your Stripe Account ID.
- Click Create Payment Account.
If you need to start the Stripe setup again, click Clear Connection before creating the account.

Account Verification
Your new payment account will appear in the Payment Accounts list with the status Under Review while Stripe verifies your information. Verification is usually quick, but it


