Ideali helps you keep your account secure with two built in protections: two factor authentication and new sign-in alerts. Together they make it harder for unauthorized users to access your account, even if your password is ever compromised.

Two Factor Authentication

Two factor authentication, or 2FA, adds an extra layer of security beyond your password. When enabled, you will be required to enter a verification code sent to your email each time you sign in, in addition to your password.

To enable two factor authentication:

1. Go to Settings in the left sidebar and click Profile Settings.
2. Find the Two Factor Authentication toggle under Organizer Info.
3. Switch the toggle to Enabled.

Once enabled, every time you log in you will receive an email containing a verification code. Enter this code on the sign in screen to complete your login. This ensures that even if someone obtains your password, they cannot access your account without also having access to your email.

New Sign-In Alerts

Ideali sends you an email alert whenever your account is signed in to from a new device or location (a new IP address). Sign-ins from devices and locations you have used before do not trigger an alert, so each alert is worth a look.

If you receive a sign-in alert you do not recognize, change your password immediately and review your account for any unauthorized changes. If you recognize the sign-in, for example because you logged in from a new laptop or while travelling, no action is needed.

Best Practices for Account Security

• Enable two factor authentication on your account, especially if you manage payment accounts or sensitive donor information.
• Use a strong, unique password that you do not reuse on other websites.
• Pay attention to new sign-in alerts and act quickly if you notice a sign-in you do not recognize.
• Only assign Admin level roles to team members who genuinely need full account access. Learn more about Roles and Permissions.