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About Ideali
- What is Ideali 1 min read
- Why Ideali is different 1 min read
- Who can use Ideali? 1 min read
- $0 Platform fees 1 min read
- Instant payouts, get paid the moment your donors give 2 min read
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Getting started with Ideali
- Creating your Ideali account 2 min read
- Setting up your organization profile 1 min read
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Dashboard
- Navigating your Ideali dashboard 2 min read
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Campaign Management
- Creating a donation campaign 2 min read
- Using the AI description and banner generator 2 min read
- Customizing your thank you email 1 min read
- Managing your campaign after publishing 2 min read
- Share your campaign 2 min read
- Duplicating or cloning your campaign 2 min read
- Managing your archived campaigns list 2 min read
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Finances & Payments
- Setting up your payment account 1 min read
- Preset donation amounts, fixed & recurring 2 min read
- Viewing and filtering payments 2 min read
- Payment methods accepted on Ideali 1 min read
- Why payments fail and how to fix them 2 min read
- Managing your donors list 2 min read
- Managing recurring donations 2 min read
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Tap to pay
- What is tap to pay 2 min read
- Setting up Ideali tap to pay 2 min read
- Tap to pay trouble shooting 3 min read
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Integration & Embeds
- Embedding your donation campaign in WordPress 2 min read
- Connecting quickBooks in Ideali 2 min read
- Connecting constant contact in Ideali 1 min read
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Account Management
- Sub profiles to manage multiple campaigns 2 min read
- Setting up roles & users 3 min read
- Securing your Ideali account 2 min read
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Memberships
- Creating and managing membership types 5 min read
- Managing members profiles 2 min read
- Reviewing pending membership 3 min read
- Membership payments and invoices 3 min read
- Building custom forms for membership 3 min read
- Membership Custom Lists 3 min read
- Documents 3 min read
- Member Alerts 4 min read
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Ideali for Donors
- Make a donation through Ideali 2 min read
- Optional donor tips 1 min read
- Make a recurring donation 1 min read
- Your donation receipt 2 min read
Documents let you share downloadable files with your members, organized into categories. Each category holds a set of files and is made visible to the membership types you choose, so an annual member and a lifetime member can see different sets of documents. Use it for event details, forms, policies, newsletters, or any file your members need to download.To access Documents, go to Membership in the left sidebar and click Documents.

Creating a Document Category
Click + New Category in the top right corner to open the category form. You create the category and upload its files in one place.

Step 1: Name
Enter a name for the category, for example “Event Detail” or “Annual Reports.” This is the name members will see, so keep it short and descriptive. This field is required.
Step 2: Membership Types
Select which membership types can see this category from the Membership Types dropdown. Only members on the selected types will have access to the files inside it. You can select more than one membership type if the same documents apply to several plans. Learn more about Membership Types.
Step 3: Description
Write a short description of what the category contains. This helps members understand what they are downloading before they open the files.
Step 4: Upload Documents
Add the files for this category by dragging them into the upload area or clicking it to browse your computer. Keep the following limits in mind:
- You can upload up to 5 files at a time.
- Each file can be up to 5 MB.
- Uploading is optional here. Files begin uploading as soon as the category is created, and you can add more later.
Step 5: Create the Category
Click Create category to save it and start the upload. The category then appears in the Document Categories table and becomes available to the membership types you selected. Click Cancel or Back to Documents to leave without saving.
Understanding the Documents Table
Each row in the table represents one category:
- Actions — The three dot menu with the options available for that category.
- Name — The category name. Click it to open the category.
- Visible To — The membership types that can access the category, shown as tags.
- Access — The download control for the files in the category.
- Documents — How many files the category currently holds.
- Created — The date the category was created.
Use the Name field in the Filters panel to search for a category, then click Apply filter. Click Clear to return to the full list.
Managing Document Categories
From the Document Categories table, click the three dot menu in the Actions column of any category to manage it. From there you can open the category to view or download its files, edit its name, description, visibility and files, or delete the category permanently. Deleting a category also removes the files stored inside it, so download anything you want to keep first.


