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About Ideali
- What is Ideali 1 min read
- Why Ideali is different 3 min read
- Who can use Ideali? 1 min read
- $0 Platform fees 3 min read
- Payouts and instant payouts, how you get paid 5 min read
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Getting started with Ideali
- Creating your Ideali account 2 min read
- Setting up your organization profile 1 min read
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Dashboard
- Navigating your Ideali dashboard 4 min read
- Viewing and managing notifications 2 min read
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Campaign Management
- Creating a donation campaign 2 min read
- Customizing your thank you email 2 min read
- Managing your campaign after publishing 3 min read
- Share your campaign 2 min read
- Duplicating or cloning your campaign 2 min read
- Managing your archived campaigns list 2 min read
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Finances & Payments
- Setting up your payment account 3 min read
- Preset donation amounts, fixed & recurring 2 min read
- Viewing and filtering payments 2 min read
- Payment methods accepted on Ideali 2 min read
- Why payments fail and how to fix them 2 min read
- Managing your donors list 2 min read
- Managing recurring donations 2 min read
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Tap to pay
- What is tap to pay 2 min read
- Setting up Ideali tap to pay 2 min read
- Tap to pay troubleshooting 3 min read
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Integration & Embeds
- Embedding your donation campaign in WordPress 2 min read
- Connecting quickBooks in Ideali 2 min read
- Connecting constant contact in Ideali 1 min read
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Account Management
- Sub profiles to manage multiple campaigns 2 min read
- Setting up roles & users 3 min read
- Securing your Ideali account 2 min read
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Memberships
- Creating and managing membership types 5 min read
- Managing members profiles 2 min read
- Reviewing pending membership 3 min read
- Membership payments and invoices 3 min read
- Membership Custom Lists 3 min read
- Documents 3 min read
- Member Alerts 4 min read
- How to Share a Membership Type 2 min read
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Ideali for Donors
- Make a donation through Ideali 3 min read
- Optional donor tips 1 min read
- Make a recurring donation 1 min read
- Your donation receipt 2 min read
- How to Register for a Membership 3 min read
- Using the Member Portal 3 min read
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Events & Tickets
- Getting Started with the Events Module 5 min read
- Creating an Event with the Event Wizard 8 min read
- Adding Sessions with the Session Wizard 6 min read
- Creating and managing Event Venues 2 min read
- Event payments and invoices 4 min read
- Payment processor fees 3 min read
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AI & Tools
- Using the AI description and banner generator 4 min read
- Building custom forms 4 min read
- Search custom form answers with Advance Search 3 min read
- Save and reuse searches with Templates 3 min read
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Auctions
- Getting Started with the Auction Module 5 min read
- Creating an Auction with the Auction Wizard 6 min read
- Monitoring and Sharing Your Auction 3 min read
- Managing Bidders 2 min read
- Editing, Cancelling, Archiving and Deleting an Auction 3 min read
- How Bidding Works for Supporters 3 min read
When you set up a payment account for your campaign, you can choose which payment methods donors can use to contribute. Ideali supports five payment methods, four of which are processed through Stripe.
Debit and Credit Card
Donors can pay using any major debit or credit card. This is the most common payment method and is available to donors worldwide.
Apple Pay / Google Pay
Donors can pay in just a tap with the cards saved in their digital wallet, without typing any card details. Apple Pay is available to donors using Safari on an iPhone, iPad, or Mac, and Google Pay is available on Android devices and in the Chrome browser. The matching button appears automatically when a donor’s device or browser supports it.
ACH USD
ACH is a bank to bank transfer method available to donors with a US bank account. It is a popular option for larger donations as it typically carries lower transaction fees than card payments.
PAD CAD
PAD (Pre-Authorized Debit) is a bank to bank payment method available to donors with a Canadian bank account. The donor enters their bank details and gives a one-time authorization, which allows the donation to be pulled directly from their account. This makes PAD well suited to recurring donations, because future payments are collected automatically without the donor having to give again each time. Like ACH, PAD typically carries lower transaction fees than card payments. Bank debits take a few business days to clear, so the donation will show as processing until the payment is confirmed.
Check or Cheque
Donors can contribute by sending a physical check or cheque. This option is suitable for donors who prefer traditional payment methods or do not have access to digital payment options.
Choosing Your Payment Methods
You can enable or disable each payment method individually when setting up your campaign. Go to Step 4 of the campaign builder, select your payment account, and check or uncheck the payment methods you want to offer. You can update these at any time by editing your campaign. Donations are collected in the currency of your payment account, either USD or CAD. If a donor’s device does not support Apple Pay or Google Pay, they will simply see your other enabled payment methods instead.


