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About Ideali
- What is Ideali 1 min read
- Why Ideali is different 3 min read
- Who can use Ideali? 1 min read
- $0 Platform fees 3 min read
- Payouts and instant payouts, how you get paid 5 min read
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Getting started with Ideali
- Creating your Ideali account 2 min read
- Setting up your organization profile 1 min read
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Dashboard
- Navigating your Ideali dashboard 4 min read
- Viewing and managing notifications 2 min read
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Campaign Management
- Creating a donation campaign 2 min read
- Customizing your thank you email 2 min read
- Managing your campaign after publishing 3 min read
- Share your campaign 2 min read
- Duplicating or cloning your campaign 2 min read
- Managing your archived campaigns list 2 min read
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Finances & Payments
- Setting up your payment account 3 min read
- Preset donation amounts, fixed & recurring 2 min read
- Viewing and filtering payments 2 min read
- Payment methods accepted on Ideali 2 min read
- Why payments fail and how to fix them 2 min read
- Managing your donors list 2 min read
- Managing recurring donations 2 min read
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Tap to pay
- What is tap to pay 2 min read
- Setting up Ideali tap to pay 2 min read
- Tap to pay troubleshooting 3 min read
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Integration & Embeds
- Embedding your donation campaign in WordPress 2 min read
- Connecting quickBooks in Ideali 2 min read
- Connecting constant contact in Ideali 1 min read
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Account Management
- Sub profiles to manage multiple campaigns 2 min read
- Setting up roles & users 3 min read
- Securing your Ideali account 2 min read
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Memberships
- Creating and managing membership types 5 min read
- Managing members profiles 2 min read
- Reviewing pending membership 3 min read
- Membership payments and invoices 3 min read
- Membership Custom Lists 3 min read
- Documents 3 min read
- Member Alerts 4 min read
- How to Share a Membership Type 2 min read
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Ideali for Donors
- Make a donation through Ideali 3 min read
- Optional donor tips 1 min read
- Make a recurring donation 1 min read
- Your donation receipt 2 min read
- How to Register for a Membership 3 min read
- Using the Member Portal 3 min read
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Events & Tickets
- Getting Started with the Events Module 5 min read
- Creating an Event with the Event Wizard 8 min read
- Adding Sessions with the Session Wizard 6 min read
- Creating and managing Event Venues 2 min read
- Event payments and invoices 4 min read
- Payment processor fees 3 min read
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AI & Tools
- Using the AI description and banner generator 4 min read
- Building custom forms 4 min read
- Search custom form answers with Advance Search 3 min read
- Save and reuse searches with Templates 3 min read
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Auctions
- Getting Started with the Auction Module 5 min read
- Creating an Auction with the Auction Wizard 6 min read
- Monitoring and Sharing Your Auction 3 min read
- Managing Bidders 2 min read
- Editing, Cancelling, Archiving and Deleting an Auction 3 min read
- How Bidding Works for Supporters 3 min read
After logging in, the first thing you see is your dashboard. It is your main control center for managing campaigns, tracking donations and memberships, and accessing all areas of your account.

Top Bar
The bar across the top of every page gives you quick access to the tools you use most:
- Search — Find what you are looking for across your account.
- Create — Open the dropdown and choose Donation or Membership to start something new from anywhere in your dashboard.
- Help (question mark icon) — Get help and support.
- Settings (gear icon) — Jump straight to your account settings.
- Notifications (bell icon) — See your latest notifications at a glance. Learn more about notifications.
- Your account — The top right corner shows your name and the sub profile you are currently working in, such as Default. Click the camera icon marked Set up the logo to add your organization’s logo, which also appears in your donor thank you emails.
Getting Started Guide
If you are new to Ideali, the Getting Started Guide at the top of your dashboard walks you through three essential steps to get your account ready:
- Add Payment Account — Connect your Stripe account to start receiving donations.
- Create a Campaign — Set up your campaign with goals and media.
- Publish Campaign — Make your donation campaign live and visible to donors.
The guide shows how many steps you have completed along with a progress bar, so you always know where you left off. Click the arrow on the right to expand or collapse the full list of steps.
Recent Campaigns
The Recent Campaigns section shows your latest campaigns as cards. Each card displays the campaign banner, days left, number of donations, status, and how much has been raised against your goal and how much is left to go.
From each card you can click View to open the public campaign page, Update to edit it, or the three dot menu for more options. Learn more about managing your campaigns.
Use View Campaigns to see your full campaigns list, or New Campaign to start a new one.
Total Donations
The Total Donations card shows the cumulative amount raised across all your campaigns. It updates in real time as donations come in.
Recent Activity
The Recent Activity section displays the latest donations, showing the donor’s name, the date, and the amount, so you can stay on top of incoming support without having to dig through reports.
Membership Analytics
If you run a membership program, the Membership Analytics section gives you a quick view of how it is performing:
- Active Members — The number of members with an active membership.
- Current Month Revenue — Membership revenue received so far this month.
- Last Month Revenue — Membership revenue received last month, so you can compare.
- Plan Distribution — A chart showing how your active members are spread across your membership types.
Sidebar Navigation
The left sidebar gives you access to every part of your account. Items with an arrow open a menu of related pages. To hide the sidebar and give yourself more room, click the panel icon next to the Ideali logo. The sidebar is organized into three sections:
Overview
- Dashboard — Return to this overview at any time.
Manage
- Donation — Manage your fundraising activity, including Campaigns, Payments, Donors, Recurring Donations, and Archived List.
- Membership — Manage your membership program, including Membership Types, Members, Pending Approvals, Payments, Custom Lists, Documents, and Member Alerts.
- Events — Sell tickets and manage registrations, including Events, Sessions, Venues, and Payments. Get started with Events.
- Custom Forms — Build custom forms to collect extra information during membership and event registration.
Administration
- Roles & Permissions — Control what team members can access and manage within your account.
- Notifications — View, search, and manage notifications from the Ideali team and new member registrations.
- Settings — Access Payment Account, Profile Settings, Processor Fees, and Connectors (QuickBooks & Constant Contact) to configure your account and integrate third-party tools.
At the bottom of the sidebar you will also find shortcuts to What’s new, Demo, and Feedback.


