Setting up your payment account

Set up your payment account by connecting Stripe through your Ideali Organizer Dashboard to start receiving donations.

3 min read

Before creating any campaign or membership, you need to set up a payment account so you can receive donations and membership payments. Ideali uses Stripe to process payments, and you complete the whole Stripe setup right inside your Ideali dashboard.

Create Your Payment Account

  1. Log in to your Ideali Organizer Dashboard.
  2. Go to Settings.
  3. Click Payment Account.
  4. Click Add.
  5. Enter an Account Name and select your Payment Currency (USD or CAD).
  6. Under Complete your Stripe account setup, click Add information.

Note: Ideali supports payments in USD and CAD. The currency you choose here is the currency donors and members pay in for every campaign or membership that uses this account. If you want to collect in both currencies, create a separate payment account for each.

Create Payment Account form with Stripe selected, an account name and currency filled in, and the Add information button to start the Stripe setup
Enter your account details, then click Add information

Complete Your Stripe Account Setup

The Stripe setup form opens on the same page. Fill in each section and click Continue to move to the next one. The sections you see may vary slightly depending on your country and business type.

1. Business type
Choose your business location and business type.

Stripe setup step asking for business location and business type
Choose your business location and type

2. Personal details
Enter the account representative’s legal name, email address, job title, date of birth, home address, and phone number. Stripe uses this to verify your identity, so enter your name exactly as it appears on your government-issued ID.

Stripe setup step asking for legal name, email, job title, date of birth, home address, and phone number
Verify your personal details

3. Business details
Select your industry, enter your website, and write a short description of how you collect money, such as donations or memberships.

Stripe setup step asking for industry, website, and product description
Tell Stripe about your organization

4. Bank details
Add the bank account where you want your funds paid out.

Stripe setup step for adding a payout bank account with currency, transit, institution, and account number fields
Add the bank account for your payouts

5. Public details
Set your statement descriptor, which is the name people see on their bank or card statement, and add a customer support phone number.

Stripe setup step for the statement descriptor, shortened descriptor, and customer support phone number
Set how your organization appears on statements

Tip: Use your organization’s name or website as the statement descriptor. People are less likely to dispute a charge they recognize.

6. Fraud protection
Choose your Stripe Radar plan. You can continue with the included baseline protection (Lite) or choose a paid plan.

Stripe setup step for choosing a Radar fraud protection plan
Choose your fraud protection level

7. Tax calculation (optional)
Opt in to Stripe Tax, or click Not right now to skip this step.

Optional Stripe Tax step with Not right now and Opt in to Stripe Tax buttons
Stripe Tax is optional

8. Review and submit
Check your information and use Edit to fix anything. When everything is correct, click Agree and submit.

Stripe review screen summarizing business, public, personal, payout, and fraud protection details with an Agree and submit button
Review your details before submitting

Save Your Payment Account

  1. After you submit, you will see Stripe Account Connected along with your Stripe Account ID.
  2. Click Create Payment Account.

If you need to start the Stripe setup again, click Clear Connection before creating the account.

Stripe Account Connected confirmation showing the Stripe account ID, a Clear Connection button, and the Create Payment Account button
Stripe is connected and ready to create your payment account

Account Verification

Your new payment account will appear in the Payment Accounts list with the status Under Review while Stripe verifies your information. Verification is usually quick, but it

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